Terms and Conditions

Ordering

You may order any of the items directly from the website in the knowledge that payments are made via the secure system of Paypal.  We are currently offering FREE postage and packing.

Cancellations

You may cancel your order up to the point of dispatch and you will be refunded within 14 days.  If you cancel the goods after they have been dispatched, we would request that you return the package to us unopened as soon as possible.

Delivery

We aim to dispatch your order within 24 hours during the working week, (Monday-Friday).  Please allow 7 working days for the goods to arrive.  We offer FREE postage to anywhere in the UK.  Please contact us for postage costs to EU countries other than the UK.

Returns and Exchanges

If, for any reason, you are not happy with the goods you receive, e.g. a different size is required, you may send them back to us for an exchange or a refund.  They must be returned to us in the original packaging within 7 days of your receiving them.  They must be in the same condition they left our company, i.e. tickets should not have been removed and the garments must be re-saleable.  We can only accept items that have not been worn, used or altered.  Please note that we are not responsible for return postage.

When returning goods we recommend that you retain proof of postage.  The company cannot be held responsible for lost items.  Should you have been sent a faulty item we will, of course, re-imburse you fully.

Size Guide

All companies size their collections slightly differently.  We try and give as much information as possible in the garment's description.

We show a 'length' measurement for the smallest size currently in stock.  The general rule of thumb would be to add an extra centimetre for each increase in size.

Coats, jackets, dresses and tops are measured from the nape of the neck down the centre back.  Skirt lengths are measured from the bottom of the waistband to the hem down the centre back.  Trouser lengths are measured down the inside leg.

Please contact us if you would prefer accurate measurements for any particular garment.